Find answers to common questions about Extreme Techinc, Climax Themes, our
support services, and how we help you build better WordPress websites.
What is the relationship between Extreme Techinc and Climax Themes?
Extreme Techinc is the official Canadian partner and reselling agency for Climax Themes. We provide
localized support, strategy, and full-service implementation for their flagship products, Kata Theme and
ShopPress.
Do you provide support for the free version of Kata Theme?
While our primary focus is on premium implementations, our support team is happy to guide you through the
basics of the free version and help you decide if upgrading to Kata Pro is right for your business needs.
Can you migrate my existing WooCommerce store to ShopPress?
Absolutely. Our team specializes in smooth, seamless migrations. We securely transition your products,
customer data, and order history while optimizing your checkout flow using ShopPress.
Where are you located? Are your services only for Canadian clients?
Our main office and support hub is located in Canada. However, we serve clients globally! No matter where
you are based, you get access to our top-tier, English-speaking 24/7 support and development services.
Do I need technical skills to use Kata Theme?
Not at all! Kata Theme comes with intuitive visual builders, Fast Mode, and one-click demo imports. We
also provide initial training and ongoing support to ensure you are comfortable managing your site.
What payment methods do you accept for custom development?
We accept major credit cards, bank transfers, and standard digital payment gateways. Billing is processed
securely, and terms are outlined clearly in your initial consultation proposal.
How fast can you build a new website from scratch?
Project timelines vary based on complexity, but leveraging Kata Theme's Fast Mode and extensive pre-built
templates often reduces development time by up to 50% compared to traditional custom builds.
Does Kata Theme integrate with my existing CRM and Marketing tools?
Kata Theme and WordPress natively support integration with almost all major CRM platforms, email marketing
software, and analytics tools through secure API connections and official plugins.
What kind of customer support is available?
We offer priority ticket support, email assistance, and scheduled phone consultations for our premium
clients. Our dedicated Canadian support team ensures your issues are resolved swiftly and effectively.
Can I upgrade my service package later?
Yes, our services are entirely scalable. If you start with basic support, you can easily upgrade to our
comprehensive eCommerce growth and maintenance packages as your business expands.
Ready to elevate your online presence and scale sales?
